PANNON-VÍZ Zrt. is a regional water utility provider in Győr-Moson-Sopron County, serving 121 municipalities across the Kisalföld and Bakonyalja regions. The company supplies drinking water to around 290,000 people and provides wastewater collection and treatment services to approximately 266,000 residents.

PANNON-VÍZ Zrt. has been a client of R&R Software since 2010. The company uses FusionR Utility, R&R Software’s utility sales and customer service platform, to support customer relationship management, service and product management, high-volume billing, revenue assurance and receivables management within an integrated enterprise IT environment.

FusionR Utility provides the digital foundation for compliant, customer-focused, transparent and efficient operations. It supports the management of utility services in line with statutory and internal corporate requirements, as well as cybersecurity and quality management standards. The system also helps PANNON-VÍZ Zrt. meet supervisory requirements, NIS2 obligations and billing system audit requirements.